Deal directly with all tenants and property issues.

Timely rent collection and deposits.

Manage and pay all accounts.

Issue monthly income and expense statement.

Prepare annual income and expense budget.

Screen new applicants, do landlord and credit checks, ensure applications are approved in a timely manner to avoid vacancy loss.

Prepare new leases for new tenants.

Monthly updated arrears and vacancy reports, development fact sheets and tenant lists.

Guaranteed 24 hour emergency response to tenants.

Ensure timely communications dealing with all property issues.

Ensure that tenant move in / move out inspections are completed and taken action as required.

Where possible meet tenant needs including mediation of tenant disputes.

Tenant incentive program.

Prepare and apply for hearing to the Ontario Rental Housing Tribunal and serve tenants legal forms.

Ensure that the landlord is properly represented at eviction hearings and subsequent tenant evictions when required.

Supervise on-site managers/superintendents.

Ensure compliance to all fire and safety regulations.

Ensure compliance to work place safety regulations.

Prepare request for quotations distributed to various trades, review quotations, negotiate and award contracts for capital work.

Monitor all contract work to ensure performance while adhering to all regulations and standards.

Ensure that the property is compliant with all provincial and local legislation.

Weekly on site inspection of properties.

Review property taxes and pursue reassessment where warranted.

Review utility expenses and recommend and implement measures to reduce expenses.

Customized management contracts to meet landlord’s requirements.